In the unfortunate event of failure to your electrical dental equipment or dental handpiece, our in-house repair service offers a very quick resolution. Goods are normally despatched for return the same day as we receive them (parts and authorisation permitting). We provide a quotation of repair costs where possible before proceeding with any remedial work..

As an added benefit to our customers we can offer a loan facility (subject to availability and a minimal fee for Next Day Special Delivery) of most types of dental handpieces and electrical dental scaler units.

We advise that you send your items through a courier service or by Royal Mail Special Delivery. Please ensure that your despatch provider will insure your items to the appropriate value, as standard postage will likely not cover the full value of them. Roots Vet Dental Supplies cannot be held responsible for damage to your goods during transit.

For workshop repairs please download and complete a workshop repair form, and include with the item to be sent. Please also find address label below for affixing to your parcel.